Shipping & Delivery Policy
1. Shipping
1.1 Processing Time: Orders placed through our proxy buyer service will typically be processed within [X] business days from the date of purchase.
1.2 Shipping Methods: We utilize various shipping methods based on the specific requirements of each order. Our aim is to ensure timely delivery and secure handling of all packages.
1.3 Shipping Costs: Shipping costs will be calculated based on the weight, size, and destination of the package. These costs will be clearly communicated to the customer during the checkout process.
2. Delivery
2.1 Delivery Timeframe: The delivery timeframe varies depending on the shipping method chosen and the destination of the package. Customers will be provided with an estimated delivery timeframe at the time of purchase.
2.2 Tracking Information: Tracking information will be provided to customers once their order has been shipped. This allows customers to monitor the progress of their package and anticipate its arrival.
2.3 Delivery Address: Customers are responsible for providing accurate and complete delivery addresses. We will not be held liable for any delays or delivery issues arising from incorrect or incomplete address information provided by the customer.
3. International Shipping
3.1 Customs and Duties: For international orders, customers may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.
3.2 Shipping Restrictions: Some products may be subject to international shipping restrictions based on the destination country’s regulations. Customers are responsible for ensuring that the items they purchase comply with these regulations.
4. Returns and Refunds
4.1 Return Policy: Due to the nature of our proxy buyer service, returns are generally not accepted unless the item received is damaged, defective, or significantly different from what was described in the listing.
4.2 Refund Process: If a return is accepted, customers may be eligible for a refund or replacement, depending on the circumstances. Refunds will be issued to the original payment method used for the purchase.
5. Contact Us
If you have any questions or concerns regarding our shipping and delivery policy, please don’t hesitate to contact us at [contact information].
6. Policy Updates
We reserve the right to update or modify this shipping and delivery policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.